Privacy policy

Last updated: June 2025

At Keya Aura ("we," "us," or "our"), your privacy matters deeply. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit keyaaura.com or purchase from us.

1. Information We Collect

We may collect the following information:

Personal identification: Name, email address, shipping address, phone number
Payment information: Processed securely via Shopify Payments — we do not store card numbers
Usage data: Pages visited, time spent, browser/device type, IP address
Communications: Messages you send us via contact forms or email

2. How We Use Your Information

To process and fulfil your orders
To communicate about your order, shipping, and returns
To send promotional emails (you may unsubscribe at any time)
To improve our website, products, and customer experience
To comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though some features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party service providers (e.g. Shopify for checkout, shipping carriers for fulfilment) solely to operate our business.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment data is handled by Shopify's PCI-compliant infrastructure.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, email us at support@keyaaura.com.

7. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes by posting the new policy on this page.

8. Contact

If you have questions about this Privacy Policy, please contact us at support@keyaaura.com.